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How should i start?

Now, i'm officially 22 - er not a very good sign though. I still miss my poly days. Yes, it's still the best, and Yupz, that is wat school pride and paraphernalia shall comes about!

Haha~ UWA mates, using school for example would be a more positive reserach rite? Instead of Singapore and paraphernalia. Duh~ we knoe the answer ourselves, but need reserach as a back up .. haha.

Alright, the eve of my birthday wasn't good at all!

Lunch time, mum called to ask me help my sis to pay her accumulated phone bill!!! WTH, my birthday still have to help in such task??? My 21st birthday, ang bao come also give some to daddy, bro and sis. N mind u, i paid for all the food and etc k!

Next after lunch, back at work! my BOC group booking have not been keyed in the system despite giving them like a week ago! Damn it, n this is like what my 6th time going to lie to the customers about the bookings, pretending i am bz, in the midst of sending, blah blah blah! Hey, it's not what i wan k. Those who knows me, if i wanna get a task done, i will make sure it is done well! Arghhh~ but the prob is the other dept is taking their time! So no choice but to inform jessica to get her to chase them again. I am just a coordinator, so my words may not be effective enough. N this is definitely not ur attitude talking to me just because u are more senior! In the 1st place, keying the booking is ur job k, sending the confirmation is also ur job. We sales co have our own set of duty and dun take us for granted because we always give in and help u all to send out confirmation during ur bz moments. This is not for a long term duty k. We do have phone calls coming in asking for reservation, but did we ever trsf the call immediately to ur dept? No k, we help to handle such calls too. If u really wanna draw a line betwn both dept then fine, next time whatever call comes we just simply trsf to ur dept! U are bz, so are we k. U are just required to key in the bookings and send out confirmation. On our hand, when there is a payment issue, the finance want us to assist them, when the booking not guarantee ur dept want us to assist u, when there's customer complains in other dept, we have to assist also, on top of all these, we have to make sure at the end of the bookings everything runs smoothly! So with all ur slow action, we are the ones surfering k. We have to rechecked on the bookings made, we have do monthly report, we have to reply emails, we have to have you recusite on ur stocks, we have to attend to our manager's emails, we have to attend to the customers, we have to do entertainment, we have to do the welcome letters, we have built relationship with the guests, we have to haunt for new accounts, we have to do sales biltz, we have to do telemarketing, we have to do the competitors analysis, etc. We have a wider job scope than u k, and that's make a reason why we are sales co and not rsvn clerk. No i am not complaining on my job! I just wan you all to be more responsible, it's that simple rite? If on our end we are trying our best to satisfy our customer, on ur end u shld do ur job well, becas everything start from ur end! without the rsvn made, we can't cont'd the further steps!

Argh~ yes, it's very bad, now the Director get to know the situation we sales co are facing, and all the time they are thinking that the rsvn staff very poor thing but now becas the 4 of us really can't endure anymore, we break down. Alright lar, only me k.

Finished work late, met up with engracia, tracy and boey for KTV session. Haha~ alright, it's been a long time since i sing. It's still a happy moment lar. Yupz, but another spoiler came!

Reaching home, in the train, thinking i may end the nite happily but at 12mn, a msg came saying it's urgent to call him! So what, i called lar, no it's not a birthday greetings but a complain - i.e. quarelling with my sis again! Arghh~ if u guys cannot get along then break lar, what's so difficult abt getting well with each other. Afterall, u both chose to be together rite? So since u choose to be together then why always complain about each other?

If u think she is getting too much, controlling your life and u really cannot get along with this life, then why hold on to this r/s. Think of the long term!

Then if u feels that he is working too much, neglecting u. THink about it, he is working k! At least he mind to work, and if u really cannot tolerate his workaholic behavior, then why are u holding to this r/s too? just break la, everyday quarel!

Damn it, u guys quarel then quarel lar, why always involve me in! I need my sleep too k, i have my own probs k, 1st thing in the morning quarel, last thing before sleep also quarel!

Hey, please do that somewhere else n not in my room where i am trying to get my peacefull sleep. I have a long day too k.

Come on my birthday, things were better but lotsa loads to handle. Just when i am about to leave the office at 8pm, here comes a call telling me that there is changes to be made in the welcome letter! Damn it. i had completed everything and about to bring down the letters! So what, i have to redo everything and this delay another half hour of mine! I am suppose to be leaving early! But i am still stuck in the office at 8pm!

Argh~ my buddy also very good, left me a pile of welcome letters to do.

Enough of all these complains i really wish for a smoother year ahead.

N Kanneth better get our questionaire ready. U had delayed giving us the questionaire for a wk, being MIA ... duh ... lecturer only knows how to talk big these days i suppose. better extend our project date line!

yourstruly crapped @ Saturday, November 18, 2006